PRIVACY POLICY - HHBB HOTEL

INFORMATION ON THE PROCESSING OF PERSONAL DATA

Of users consulting the website of HHBB HOTEL in accordance with Article 13 of Regulation (EU) 2016/679


BECAUSE THIS INFORMATION

Pursuant to Regulation (EU) 2016/679 (hereinafter the “Regulation”), this page describes how the personal data of users consulting the website of RICCO SRL, accessible electronically from the address:

👉 www.hotelhhbb.com

This information does not pertain to other sites, pages or online services that can be reached through hypertext links that may be posted on the site but refer to resources outside the domain of HHBB HOTEL.


DATA CONTROLLER

As a result of consulting the site, data relating to identified or identifiable individuals may be processed.

The data controller is:

RICCO SRL
Registered office: Corso del Popolo 10A, 35131 Padua (PD), Italy
VAT NUMBER: 05735050287
Administrator: CHEN WEIRUI

📧 Email: info@hotelhhbb.com


LEGAL BASIS FOR PROCESSING

The personal data indicated on this page are processed for the purpose of:

  • provide information about the services offered
  • Allow online booking of rooms
  • manage user requests

The treatment is based on:

  • performance of a contract or pre-contractual measures (Art. 6(1)(b) GDPR)
  • legal obligations
  • user consent (where required)

TYPES OF DATA PROCESSED AND PURPOSES OF PROCESSING

Navigation data

The computer systems and software procedures used to operate this site acquire, in the course of their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols.

This category includes:

  • IP addresses
  • domain names
  • Required URLs
  • request time
  • device parameters

This data is used for the purpose of:

  • Obtain statistical information about the use of the site
  • check the correct operation

Data voluntarily provided by the user

The voluntary submission of data through:

  • contact form
  • online reservation system (HBook)
  • email communications

Involves the acquisition of:

  • first and last name
  • email and phone
  • reservation data (dates, guests)
  • any necessary payment information

These data are used exclusively for:

  • manage the reservation
  • help
  • fulfill legal obligations

Online payments

The site uses third-party payment systems (ex. Stripe).

Payment information is not stored directly by the site, but is processed by the payment service provider according to its privacy policies.


COOKIES AND OTHER TRACKING SYSTEMS

This site uses:

  • technical cookies (necessary for operation)
  • analytical cookies (Google Analytics)

Analytical cookies collect information in aggregate form to analyze site traffic.

You can disable cookies by changing your browser settings.

See the Cookie Policy for more information.


RECIPIENTS OF THE DATA

Data may be processed by:

  • authorized personnel of RICCO SRL
  • technical providers (hosting, site maintenance)
  • payment service provider (Stripe)
  • analytical service providers (Google)

Data are not disseminated or sold to third parties.


DATA RETENTION

Personal data are stored:

  • For the time it takes to process the reservation
  • For tax and legal obligations (up to 10 years)
  • For as long as is strictly necessary for the stated purposes

RIGHTS OF INTERESTED PARTIES

Users have the right to:

  • access their own data
  • request its correction or deletion
  • limit the treatment
  • object to the treatment
  • obtain data portability

Inquiries can be sent to:
📧 info@hotelhhbb.com


RIGHT OF COMPLAINT

Data subjects who believe that data processing is taking place in violation of the Regulations have the right to lodge a complaint with the Garante per la protezione dei dati personali (Data Protection Authority) or take appropriate legal action.

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